Home Care Services - Wigan

Areas covered: Wigan
Registered Manager: Rachael Fraser

We're dedicated to providing you with the highest quality of care

Caring Connections provides personal care and support services to individuals within their own home with the central aim of promoting independence and reducing social isolation.

Welcome from Rachael

Hi, my name Is Rachael Fraser BEM (got my British Empire Medal, in 2022 love showing it off!). I myself have been in social care since I left university, spending over a decade providing front line care. I have developed in leadership roles over the past 7 years in which I now lead the Wigan branch. I work alongside a fantastic team and always ensure we go above and beyond for our service users.

Fun Fact: Rachael enjoys playing the banjo, slam poetry and tandem bike riding, she also aspires one day to win the great British bake off!

Wigan Head Office

1A, Pier House,
Wallgate,
Wigan,
WN3 4AL

Office Opening Hours

Mon - Thu: 09:00 - 17:00
Friday: 09:00 - 16:00

Anything outside of this is the emergency on call service

Contact Details

Tel: 01925 563593
Email: [email protected]

What care we can provide:

Caring Connections is registered with the Care Quality Commission to deliver personal care services in an individual’s home. All of our care team are fully trained, DBS checked (Criminal record checked) and provided with a full back up team of support.

The Registered Manger for the Care Services is Rachael Fraser who can be contacted on 0151 289 2761 in office hours. The organisation operates 24hrs 7 days per week and operates an on call service for out of hours contact / emergencies. (delete)

The Organisation now has 3 registered branches each with a Registered Manager and a dedicated quality team. The organisation operates 24hrs 7 days per week and operates an on call service for out of hours contact / emergencies.

Office times contacts

Merseyside - 0151 289 2761
Cheshire - 0151 245 2979
Wigan - 01942 597077

Specific Services provided can include:

Housework
Shopping
Cooking meals
Washing and physical assistance
Personal and continence care
Bathing and showering assistance
Bed baths
Medication
Personal grooming
Shaving
Oral hygiene
Toilet assistance and incontinence care

Getting out and socialising in the local community
Support with using public transport and escorting on journeys
Company whilst doing hobbies
Cooking / Preparing Meals
Housekeeping
Help with everyday tasks, shopping for food or clothes
Support on a trips

Arranging home care

Step 1

Arranging homecare ideally starts with getting an assessment of your care needs by your local council. (This is vital!)
There’s no charge for this and you’re entitled to one regardless of your income and savings.
After your assessment, your local council will provide a written care plan if you are eligible for support, or will give you advice and information on your other options if you do not meet the criteria for help.

Step 2

Most local councils charge for the services they provide in your home. Some place an upper weekly limit on the amount you have to pay.
Before charging you for services, your local council must work out how much you can afford to pay and this amount should leave you with a reasonable level of income.
As part of this process the local authority will arrange a means test to identify if they will provide funding for home care needs.

The below link is very helpful on answering many questions:

Age UK